DigitalOcean VPS 如何通过 Support tickets 开启 smtp 发送端口

Laravel 应用在本地 HomeStead 环境下正常发送邮件，上传到 DigitalOcean VPS 后提示连接邮箱服务器超时，谷歌后有可能是VPS配置问题，或者是 VPS 运营商默认关闭了发送邮件端口，特别是 DigitalOcean VPS 好多这样的问题。后来在这里提问，leo 告诉我 DigitalOcean 默认屏蔽邮件端口，需要发工单打开，在这里对@leo 表示感谢。经过我提交Support tickets后用蹩脚的英语客服交流（shibi），终于打开端口，发送邮件正常。现在把整个 Support tickets 过程贴出来，希望以后使用 DigitalOcean VPS 的人少走弯路。

1. 创建Support tickets
   
   
   
2. 开启对话（说明开启端口的理由）
   一下用对方表示 DigitalOcean Support Team 人员
   我：
   Laravel can't send mail

Associated Droplet: .**

To curb a recent increase in abuse and SPAM, you have an initial SMTP block on new accounts created in certain contexts. My Laravel application in my Droplets need send "find password" email. So I hope you can eable the port that I can send email. Thanks!

对方：
Hey there,

Thanks for writing!

To curb a recent increase in abuse and SPAM, we have an initial SMTP block on new accounts created in certain contexts.

To remove that block we'd like to do some manual account verification.

Please let us know the following:

• Your Name
• Location
• Phone Number
• The reason you are requesting the removal of the SMTP block

Also, please provide as many of the following as you can to help us verify your identity:

• Your public Twitter handle
• Your blog
• Your company or personal website
• Your public Facebook profile

We take SPAM very seriously as we comply fully with the CAN-SPAM Act. If you're not familiar, this says that you may not send bulk email unless you maintain a double-authorized list of subscribed members including IP addresses and relevant contact information. Also, you must follow guidelines for including removal links with all sent emails according to the CAN-SPAM Act.

If you have any questions we're happy to help answer them for you.

Please let us know if you need anything else.

Regards,
Stephen
DigitalOcean Support
Check out our fantastic community articles!
https://www.digitalocean.com/community

我：
Hi.

I am building a blog site in my Droplets. I need provide a way for users to reset their forgotten passwords in my site. So I hope my Droplet can send the email that include the password reset link to the user.

My message is as follows：
-Name:
-Location: China
-Phone Number : +86 **
-Personal website : ****

I have no any Twitter or Facebook account. So I can't provide any message about Twitter handle and Facebook profile.

Thanks!

对方：
Hello there,

Also, to assist us in understanding your mailing practices so we can quickly identify potential issues with your account (either by a compromise or an abusive user you provide for), can you please let us know what kinds of mailings will be sent?

Also, if you were able to estimate the amount of mail traffic you would expect on a weekly/monthly basis these details would also assist us going forward.

Additionally, all mailings must comply fully with the CAN-SPAM Act ( https://www.ftc.gov/tips-advice/business-c... ) in regards to any non-transactional mail sent to any subscriber anywhere in the world, as well as the CASL ( http://fightspam.gc.ca/eic/site/030.nsf/en... ) for any email you send to any subscribers in Canada. Can you confirm the mailings will adhere to these requirements?

If there's anything else we can do for you, please let us know.

Regards,

Trust & Safety
DigitalOcean
Check out our community for helpful articles and tutorials.
https://digitalocean.com/community

我：
Hi there,

I just want to provide a way for users to reset their forgotten passwords. when they click "find password" button, the site will send a mail that include the password reset link to the users. I estimate that I will send 100 mails a week. And I promise that all mails will adhere to the CAN-SPAM Act and CASL.

Thanks！

对方：
Hello!

Thank you for providing that extra bit of information. I have enabled mail-related traffic for your account.

As a general reminder, please keep in mind that you're responsible for the SMTP traffic from your server. We will do our best to notify you of any spam-related issues, as we take them very seriously.

Let us know if you have any questions at all.

Happy Coding!

DigitalOcean Support

我：
Think you！